Privacy Policy

1. Introduction

Welcome to AccessPadi ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our estate management platform.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register on the platform, express an interest in obtaining information about us or our products and services, or otherwise contact us.

The personal information we collect may include:

• Name and contact information (email address, phone number)
• Residential address and apartment/unit number
• User type (resident, admin, maintainer)
• Login credentials (encrypted passwords)
• Profile information and preferences
• Communication data (complaints, tickets, announcements)
• Visitor information (when you register guests)

Automatically Collected Information

We automatically collect certain information when you visit, use, or navigate our platform. This information may include:

• Device and usage information (IP address, browser type, operating system)
• Log data (access times, pages viewed, app features used)
• Location data (with your permission)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect or receive for the following purposes:

• To facilitate account creation and manage user accounts
• To provide and maintain our estate management services
• To process visitor registrations and access control
• To handle complaints and maintenance tickets
• To send administrative information, announcements, and updates
• To protect our services and investigate security issues
• To improve our platform and develop new features
• To comply with legal obligations and enforce our terms
• To send you marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following situations:

• Within Your Estate: Information necessary for estate operations is shared with estate administrators and security personnel
• Service Providers: We may share data with third-party service providers who perform services on our behalf (hosting, analytics, email delivery)
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• With Your Consent: We may disclose your information for any other purpose with your consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Restricted access to personal information
• Secure authentication mechanisms
• Regular backup and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When you close your account, we will delete or anonymize your information within 90 days, except where we are required to retain it for legal, regulatory, or security purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing your information
• Withdraw Consent: Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us at privacy@AccessPadi.com. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.

11. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically for any changes.

12. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us: